Consumer Lending Service Advisor
$20.00 Per Hour

Hours per Week: 40 hours
Work Schedule: Mid Afternoon start time (No dayshift)
Must work 1 weekend day
FULL TIME ONSITE

Training will be for 2 weeks from 8:30am-5pm M-F
Training Starts April 17
Temp to Perm available based on performance
Schedule start times late morning/early afternoon start times (11:00am, 11:30, 12, 12:30, 1, 1:30, 2, 2:30, 3, 3:30pm)

Being able to pass a Criminal Background Check is Mandatory

_The service advisor will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk.
Duties and Responsibilities:
Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
Answer and manage incoming calls
Ability to memorize, recall, or research answers quickly
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team targets, goals, and quotas
Aim for customer resolution
Record, organize and file customer interactions and profile/account changes_

Job Type: Full-time

Salary: $20.00 per hour

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Johnston, RI 02919: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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Job Type: Contract

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Johnston, RI 02919: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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