A National Traffic Data Collection firm is looking for a qualified candidate to fill the position of Client Manager in our Sacramento Office. Industry experience is not required.

Working directly with engineering firms and public agencies, we provide studies that assist in the development, maintenance, and operations of roadways, interstates, parking complexes, intersections, and much more. Our nationwide success can be attributed in part to above-and-beyond customer service and knowledgeable staff. We are always excited to bring on members to our team that can offer great input and new ways of thinking.

The Client Manager is the main point of contact between clients and the company. This role is responsible for providing a high standard of customer service and communicating clearly and effectively with clients. Client Manager duties include estimation, Google Earth mapping, all client correspondences, creating project documentation, general coordination, providing project updates, managing client expectations, reviewing and executing contracts, and performing internal administrative tasks. The Client Manager works primarily from the office but will also be required to make infrequent visits to meet clients face to face. The Client Manager answers directly to the Northern California Area Manager and works in coordination with the Operations Manager and Client Support Coordinator.

Required Qualifications:

· Great communication skills (email and oral)

· Detail oriented

· Highly organized

· Competent in math

· Willing to learn

· Good with directions

· Work expeditiously while maintaining great attention to detail

· Ability to adapt and react quickly in everchanging situations

· Proficiency with Microsoft Office (Word and Excel)

· Experience reading and understanding maps

· Experience with Google Drive

· Experience communicating directly with clients

Preferred Qualifications:

· Knowledge of traffic engineering principles

· Traffic data collection experience

· Experience with Google Earth

· Estimating experience

· Experience reading contracts

· Data entry experience

· Experience planning projects

Benefits:

· Paid Time Off

· Health Insurance

· Dental Insurance

· Vision Insurance

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Sacramento, CA 95834: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you fully reviewed this job ad (pay rate, expectations,etc.) and would like to proceed further into the interview process?
• Did you complete both assessments? In order to proceed to the next stage, both assessments must be completed.

Work Location: In person

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