Job Detail

Client Service Associate – Financial Services

Client Service Associate – Financial Services

PF Wealth Management

Oakland, CA

Job ID : 2f6f6942476b2f3855764a515644343034673d3d

Job Description :

Excellent opportunity within the financial planning industry working in a small office setting.

Looking for a highly organized and motivated individual who is interested in a long-term opportunity helping shape an already established financial planning practice. Individual must be detail and service oriented with the ability to prioritize and manage multiple projects. Our clients are of the utmost importance to our firm and this position is about creating an amazing client and team experience.

In addition, the appropriate candidate will possess the following skills and attributes:

  • Professionalism
  • Strong verbal and written communication skills
  • Cool and calm under pressure
  • Proficient in technology platforms, including Microsoft Word and Excel
  • Good listener
  • Enjoys working with people, providing excellent client service
  • Independent, self motivated and flexible
  • Problem solver, ability to anticipate and understand future steps necessary to accomplish tasks
  • Enthusiastic and pleasant
  • Excellent organizational skills and great attention to detail

Work responsibilities will include the following:

Client Service.

  • Manage incoming calls
  • Greet clients and handle front desk duties
  • Schedule and confirm client appointments
  • Deposit checks
  • Enter notes and tasks into CRM
  • Maintain and organize client records
  • Handle client service issues as assigned
  • Handle client meeting follow-up tasks as delegated, including new account applications and forms
  • Manage new client onboarding process and tasks

Office Operations.

  • Inventory and order office supplies
  • Manage office technology and servicing, maintain vendor relationships

Marketing.

  • Maintain and update website
  • Manage social media platforms
  • Build, manage, and implement client and prospect communication
  • Manage client recognition cards and gifts
  • Look for opportunities to go above and beyond to appreciate clients

This is not a sales position.

To be employed within the financial services industry, candidate must pass a thorough background check. This includes DMV, credit and criminal.

Financial service industry experience a plus.

Competitive compensation between $45,000 and $55,000 based on experience.

Benefits are available: Health insurance (50% of premium), PTO.

We are working directly with a recruiter, so please do not contact our office directly.

Please submit cover letter and resume in Word or PDF format.

Instructions for applying for this position:

Resumes will not be accepted without a cover letter that states why you would be a good fit for this position and the compensation range you wish to discuss. Also in your cover letter, please describe your three most defining characteristics or attributes. This exercise is meant to show us your writing skills and ability to follow directions as well as to help us get to know you. Note that you must follow these exact instructions or your resume will be rejected. We look forward to your submission.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday

Work Location: One location

Company Details :

Name : PF Wealth Management

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Details

: Oakland, CA

: 45000 - 55000 USD ANNUAL

: Today

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