Qualifications

•HS Diploma or equivalent education/experience

•Basic knowledge of insurance policies and procedures, as well as patient billing

•Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form

•Possess written and verbal communication skills to communicate with fellow team members, supervisors, patients, and other hospital personnel

•Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines

•General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)

Responsibilities

•Serves as the first point of contact for patients entering the medical facility

•Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR)

•Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services

•Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication

•Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care

•May also be responsible for performing specific tasks and/or orient other staff to the department

•Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions

•Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options

•Ensure the privacy of each patient’s Protected Health Information (PHI)

•Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Health insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Daly City, CA 94015: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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