WOWline, located in Syosset NY, has been a family run business for over 65 years. We are a one-stop shop for fun, promotional items from sunglasses and art supplies to toys and games. We are currently searching for customer service representatives to help service our growing customer base. This is an entry level positions, but all are welcome to apply. We are looking for motivated and detail-oriented customer service reps to join our team.

Flexible Schedule: Monday to Friday

Location: Syosset, NY

Responsibilities for Customer Service Representative:

·Answering customer service phone calls to assist with product inquiries, price quotes, transit time, order status, order tracking and invoice payments

·Replying to customers e-mail inquiries

·Oversee daily maintenance of preferred customer accounts.

·Order Entry

·Support office staff with administrative projects as needed.

·Answer and field inbound calls for the executive staff.

·Coordinate office events.

The following experience and skills are not necessary but are a PLUS for the customer service representative:

·Knowledge of Word, Excel, Outlook.

·AS400 Database experience, helpful but not necessary.

·Experience in the ASI industry, helpful but not necessary.

·Experience in a call center environment.

·Customer Service experience.

·Excellent phone skills and follow up skills.

·Effective organizational and communication/interpersonal skills.

·Problem Solver.

Benefits:

·Health and Dental Insurance, 401K, Paid Holidays, Paid Time Off (PTO)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

COVID-19 considerations:
-

Work Location: One location

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