LSG Sky Chefs, a part of LSG Group is the world’s leading provider of end-to-end on-board products and services.

Role Purpose Statement

Internal: Operations and Production manager, Procurement, Human Resources, Quality and Safety Managers
External: Suppliers, Local Authorities, Facility Services Companies, Customers, Government Agencies, Customs, Food and Drug Administration (FDA), Airport Operations, Truck Fueling

Main Accountabilities

• Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.
• Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage
• Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
• Ensure on-time and accurate production in the preparation of food/equipment and catering of flights
• Investigate customer quality issues, develop and implement corrective actions
• Maintain an ongoing, positive and pro-active relationship with all internal and external customers
• Attend the daily operations briefing
• Ensure par levels of customer inventory and customer specific goods
• Provide data for the development of an annual business plan and budgeting for the department
• Ensure optimal deployment of human, technical and material resources in the department
• Initiate and control continuous optimization of processes

Leadership

• Ensure that the area of responsibility is properly organized, staffed and directed
• Guide, motivate and develop the subordinate employees within the Human Resources Policy
• Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
• Make the company's values and management principles live in the department(s)
• Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent experience preferred
• In addition, three to five years of high volume production environment in a management role
• Experience in using and managing Variable Production Systems and schedules
• Strong presentation, communication, training and interpersonal skills
• Proven success in improving work processes and leading change in a complex, fast environment
• Excellent analytical and conceptual skills
• Demonstrable record of understanding and meeting customer expectations
• Proven track record of understanding the drivers of product and labor cost variances
• Good knowledge of Microsoft Office and Windows-based computer application

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Self-determined schedule

Supplemental pay types:

• Bonus pay

Work Location: One location

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