We are looking for a Front Office Patient Coordinator that loves building and maintaining positive relationships. You will act as the ‘face’ of our office as patients arrive and ensure each patient receives a heartwarming welcome. Your role is to facilitate exceptional patient experiences. You will help coordinate front desk activities, including calls, appointments, and guests services. As a Front Office team player, you should combine a pleasant personality with a dynamic professional attitude to support our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly services to each person who comes to the office. As a valued member of the team we will support you, invest in you and your future with training to ensure your success and advancement within the practice. We believe in the value of talented people working together. We aim to craft an environment that engages and supports your growth.

Responsibilities

• Greet and check-in patients with an enthusiastic smile
• Manage, confirm, and schedule appointments for optimum patient flow via telephone and online requests
• Support and achieve business goals, revenue, and profitability objectives
• Continuously access the schedule ensuring optimum patient flow
• Respond to patients, clinical, and operational concerns timely and effectively
• Answer phone, manage incoming patient inquiries, verify patient insurances, ensure co-pays and outstanding balances are collected
• Engage patients in marketing initiatives
• Other duties as assigned
• Team player
• Ensure company’s policies and security requirements are met

Skills

• Positive attitude
• Excellent communication and people skills
• Excellent organizational and multitasking abilities
• High attention to detail
• Keen on personal and professional development
• Problem-solving skills
• Self-starter
• Team player

Benefits

• Investment in you and your future
• Opportunity to find your career, not just a job
• Employee Discounts
• Bonus Program
• Opportunity for career growth
• Group Health Plan
• Group IRA Retirement Plan

Job Type Full-time preferred. Will consider Part-time

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Edwards, CO 81632: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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