The Perinatal Associates of New Mexico (PANM) team is excited to announce a full-time Medical Receptionist/Medical Secretary position supporting our offices in Santa Fe and Los Alamos. The candidate must be able to commute to Los Alamos when required.

Our offices are extremely busy and candidates must be able to handle incoming phone calls and patient interactions simultaneously. Candidates must be comfortable with developing strategies to keep track of various tasks and requests while also addressing interruptions from patients, providers or incoming phone calls. If you like fast-paced work environments and regular work schedules, please apply today!

PANM is an award-winning employer offering outstanding benefits and an exceptional work environment. See what it is like to work for one of New Mexico’s Top 100 Workplaces!

Job duties include:

• Greet and acknowledge all patients in a positive and friendly demeanor at all times.
• Commitment to highest level customer service and satisfaction.
• Assist patients and providers with all aspects of registration and appointment scheduling including explaining office policies to patients.
• Knowledge of medical terminology with detailed and working understanding of obstetrical terms and conditions.
• Collect co-pays and account balances.
• Verify patient insurance coverage.
• Triage incoming calls to appropriate parties and relay messages to clinic and providers with appropriate documentation.
• Confirm next day appointments.
• Work with other office locations to coordinate scheduling, request archived medical records and supplies as needed.
• Opening and closing office duties.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Commuter assistance
• Dental insurance
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice

Medical specialties:

• Ob/Gyn

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

COVID-19 considerations:
All employees are required to mask and be vaccinated. Exceptions are made for religious and medical reasons. Unvaccinated employees must provide negative test results on a weekly basis.

Application Question(s):

• We require current resumes when applying. Is the resume with which you are applying reflective of your current employment status? Please reply "Yes" or "No".
• Candidates must be willing to travel to our office in Los Alamos when required. Are you willing to commute to Los Alamos? Please reply "Yes" or "No".
• Candidates must complete the skills assessments. Have you completed the skills tests and phone question from this post? Please respond "Yes" or "No".

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 2 years (Required)
• EMR systems: 2 years (Required)

Work Location: On the road

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