The Registered Nurse II is a licensed professional able to demonstrate the following proficiency and mastery of the core competencies: assessment, technical

In addition, may be involved in other areas of medical office support including clerical, environmental and organizational.

In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone

BA/BS in Social Service field *accepted, *Masters *preferred. Provide mental health crisis assessment to individual.

Route calls to appropriate team members. Continually improve processes and assist or lead in implementation. Maintaining a positive, empathetic, courteous, and