Who we are:

The Diamond Center is a world-class, full-service jewelry store rated in the top 1% of jewelry stores nationwide with two locations in Janesville, WI and Madison, WI. We believe strongly in supporting the local community. Along with our 30+ employees, we support many local organizations and charitable events. In turn, when shopping at a locally-owned business, customers contribute to the local economy as well. We have been locally owned and operated for over 30 years, and The Yeko Family is proud to continue in providing a higher standard of excellence to our customers, in our merchandise, our service, and most importantly – our team of employees.

We are looking to add to our result-driven sales team and you may be just who we are looking for. This rewarding role provides an opportunity to be a part of an inclusive and diverse team, who are committed to the same standard of excellence our customers have come to expect. Our team is the face of our company, and our pride shows in how we represent ourselves, our appearance, and our overall professionalism.

Job Description:

The ideal candidate will have amazing communication skills and must enjoy working with people. This individual is someone who is punctual, detail oriented, and eager to learn about our products, our company, and our people. Our team is looking for someone with ambition and the determination to succeed. Someone who is passionate about building loyalty with each customer, who will provide excellent customer service, and is able to make educated decisions in a fast-paced environment is who we target. This position includes working closely with customers to determine their needs, answer questions, and provide recommendations to ensure maximum customer satisfaction. We will invest in training the right candidate

Responsibilities and Expectations:

• Generate sales leads, foster and develop sales relationships, and close sales

• Achieve and exceed goals through sales strategies, clienteling, sourcing new customers, and maintaining and building productive long-term relationships with customers

• Support the teamwork environment by trusting and collaborating with peers, customers, and management while contributing to a positive team culture

• Promptly greet and welcome customers in a personable and genuine manner

• Determine, respond to, and assist with customer’s needs

• Understand and execute payments, exchanges, and loss prevention

• Accurately completing documents including special orders, repairs, and client requests

• Develop and maintain product knowledge and remain aware of current collections in-store and online, and among market competition, fashion, and industry trends

• Maintain standards in merchandising display, maintaining inventory, and store cleanliness

• Understand and follow store and employee policies and procedures

Requirements:

• Must be 18 years of age or older

• Must have a valid Driver’s License

• Retail sales experience or Customer Service equivalence preferred, but not required.

• Knowledge of basic math and currency for payment processing

• Proficient with computers, including use of iPads, Windows, and Internet

• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and extended holiday hours.

• Regular attendance and punctuality is essential to this position in order to ensure adequate coverage

• Excellent communication and customer service skills

• Positive attitude with ambition and mindset for success

We are offering:

• Competitive Salary & Benefits Package with Full-Time Employment

• Earn $40,000 - $80,000 per year based on hourly wage/commission

• Bonus opportunities available

• Health & Dental Insurance

• 401k with Company Match

• Paid Vacation

• Paid Time Off

• Paid Holidays

• Professional Development Assistance

• Referral Program

• Opportunity to join a locally owned and operated growing business

Job Types: Full-time, Part-time

Pay: $40,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Sales: 1 year (Preferred)

Work Location: One location

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