About us

We are seeking a Senior Financial Aid Officer to assist students clarify financial assistance options, utilize institutional resources and apply for scholarships and loans. An ideal candidate will have prior experience helping students plan for the affordability of higher education. This position is part of the financial aid team which makes up an integral part of our institution.

ONLY Q U A L I F I E D Candidates Need to Apply!

No Hybrid or Remote Option

Must have 3 years of Financial Aid Experience to be considered

Salary Commensurate with Experience

Job Responsibilities:

• Demonstrated Financial Aid experience is a fast paced environment, dealing with a diverse student population
• VA School Certifying experience preferred, certifying Veteran Student enrollment
• Advise students and parents on eligibility requirements for federal and state aid.
• Ensure compliance with all financial aid policies, procedures and regulations when reviewing financial aid applications.
• Administer a superior level of customer service by assisting students through accurate and timely completion of their financial aid documents.
• Review all financial aid documents for accuracy; perform a need analysis in order to determine an EFC (expected family contribution)
• Perform accurate application verification and resolve any “C” codes.
• Certify and transmit Federal Student Loan data and alternative loans in a timely manner.
• Use the School’s information system and Excel to manage and distribute data.
• Track files and paperwork for 100% file completion.
• Perform entrance and exit counseling sessions as needed.
• Monitor and process VA student files.
• Audit files at the beginning of each start and at graduation to ensure completion and accuracy.
• Interact with School staff to ensure that company goals are always met.
• Contact outside agencies to resolve conflicts, expedite processing and access information.
• Notify guarantee agencies of changes in student’s enrollment.
• Work evening hours and weekends as needed.
• Travel to meetings and conferences as assigned.
• Complete other assignments as assigned by the Vice President and/or Senior Vice President of Financial Aid.

Personal Responsibilities and Attributes:

-Must be at work on time and work assigned hours.

-Goal Oriented

-Maintain pleasant, professional, and teamwork oriented attitude and appearance.

-Must demonstrate and report effective time management.

-Consistently prove and lead by example that customer satisfaction is our highest goal.

-Consistently prove initiative, enthusiasm, and efficiency.

-Must demonstrate excellent communication skills.

-Must demonstrate willingness to learn and train team members when required.

Required Education and Experience:

-High School Diploma required Post-Secondary Degree preferred.

-Mandatory 3 years' Financial Aid Experience

-Strong knowledge of Microsoft Office required.

-Basic understanding of Internet.

All applicants must pass a drug and background screen

Full benefits including paid holidays, PTO, 401k plan, Employee Recognition program, medical, dental, vision, life, short and long term disability insurance available.

No remote or hybrid work. Onsite only.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Concord, MA 01742: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Financial Aid: 3 years (Required)

Work Location: One location

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