Knowledge of local, state, and federal employment law including HR technical knowledge of EEO, FMLA, ADA, unemployment, workers compensation, investigation

Valid state license or certification. Ability to exercise initiative and independent judgment. Reporting progress and current status to appropriate parties,

Make outbound calls on average of 30 calls per hour. Call Center Reps make outbound phone calls and respond to caller inquiries regarding appointments or

Must have own method of transportation. Our Field teams are responsible for helping eligible low-income individuals and/or families, who are participants of

Provide service and requested items both graciously and courteously to ensure that members/guests receive a high level of customer service.