As a Sales Solutions Generalist you’ll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You’ll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. • Provide a great experience by engaging with guests utilizing your acquired skills and training. • Assist guests in the proper selection of merchandise in accordance with their identified needs. • Demonstrate a high level of interest in the welfare, health, and proper handling of all animals. • Process transactions in a way that creates a great experience for each guest. • Generate future business through a deep understand of the guests and their pet/s. • Perform related duties in support of the Pet Care Center attaining its assigned sales goals. • Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests. • Completes and applies training programs to maintain a high level of expertise of their role. • Adhere to established operational guidelines, policies, and procedures. • Promote a positive culture of teamwork, inclusion, and collaboration. • Complete other duties and special projects as assigned. • Evaluate guest inquiries and as needed refers to the Leader on Duty. Other Essential Duties • UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future. • CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority. Solutions Generalist – Job Description 2 • BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. • ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career. Basic Qualifications Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store. Preferred Qualifications Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques. Supervisory Responsibility • None Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties, and requirements of the job. PETCO reserves the right to modify the content formally or informally, either verbally or in writing, at any time without advance notice.

Job Types: Full-time, Part-time

Pay: $14.25 - $18.84 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Falmouth, MA 02540: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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