Job Overview

The cashier/server is a high-energy and self-motivated individual who works well in a team environment and has a desire to learn new skills and grow. This position requires both discretion and candor, exercising good judgement when communicating with others, including employees. As a counter attendant at our outdoor café or as a server in the Black Prong Bar & Grill, you’ll be an important part of our customer service team. Working with our executive chef to ensure our customers start their day off right, you’ll greet customers with a smile when they walk up to the cafe and help with anything they need. This may be starting them out with a hot cup of coffee or answering questions about our delicious menu items. This role is ideal for friendly, personable workers with a passion for quality food and a desire to share our vision of a sustainable, eco-friendly environment with our customers.

Job Responsibilities

Outdoor Café Counter attendant (Day Shift)

• Greet customers as they come into the café and offer your assistance with their orders
• Enter food orders into Point-of-Sale system, noting any special requests or dietary restrictions so all items are made correctly
• Explain menu items to customers with enthusiasm and descriptive language, armed with knowledge about our ingredients so you can convey our commitment to quality, local food sources
• Offer suggestions for order substitutions for customers with allergies or other dietary restrictions
• Direct customers to anything they need, such as utensils, coffee items, or to the restroom

Job Responsibilities- Server at Black Prong Bar & Grill (Evening Shift)

• Enter food orders into Point-of-Sale system, noting any special requests so all items are made correctly making sure to note any special requests or dietary restrictions so all items are made correctly
• Explain menu items to customers with enthusiasm and descriptive language, and be knowledgeable about our ingredients so you can tell customers about our commitment to quality local food sources
• Offer suggestions for order substitutions for customers with allergies or other dietary restrictions
• Familiarize customers with the menu and make appropriate suggestions when requested
• Pick up orders from kitchen window and deliver them to tables
• Clear, clean, and set tables properly between uses
• Collect and process payment from customers in a timely manner
• Assist in training new employees as required
• Anticipate guests' needs to facilitate an enjoyable dining experience

Job Qualifications

• Excellent customer service skills and the ability to exceed customer expectations • Ability to work efficiently in a fast-paced environment
• Strong work ethic with a willingness to take initiative and work in a team environment
• Flexibility to work a variable schedule, including evenings and weekends
• Be of legal age to serve alcohol and have a food service and alcohol serve safe certificate
• Confident, outgoing demeanor with the ability to communicate clearly with fellow workers and guests
• Strong multitasking and organizational skills
• Good understanding of ingredients, recipes, kitchen safety and hygiene
• Able to follow instructions accurately and efficiently
• Able to perform well under pressure in a fast-paced environment
• Physically able to stand and move around for long periods of time
• Ability to work early mornings and weekends
• Previous food service experience is a plus
• Experience with restaurant Point-of-Sale systems

Company Overview

Black Prong Food Services is comprised of three specific food service entities located at Black Prong Equestrian Village in Bronson, FL. These include: The Galloping Gourmet, an outdoor café, Black Prong Bar and Grill and Black Prong Catering. Our mission is to produce extremely high-quality food using the freshest and finest locally sourced ingredients the region has to offer. Our “Southern Fusion” offerings combine foods from our southern roots with global and international influences. We are very conscious of our environment and are dedicated to using eco-friendly and sustainably sourced paper products. Our team members are a vital part of our success, both now, and in the future. For that reason, we foster an environment where personal and professional growth are both expected and significantly rewarded. We offer a friendly work environment with many opportunitiesfor you to put your fingerprint on the success of our restaurants.

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Restaurant type:

• Café
• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Work Location: One location

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