What we offer:

• Competitive starting salary commensurate with experience.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan
  • Debt Free Colleges or Tuition Assistance Programs
  • Employee Assistance Program
  • Paid Training

Job Responsibilities: What you will do as a Cargo Claims Adjuster
Investigates and evaluates cargo claims. Manage pending files focusing on effectively balancing expenses and timely resolutions. Works closely with and receives guidance from more senior examiners and/or leadership for moderately complex claims. Asks for guidance from more senior examiners and/or leadership for most complex claims as a Cargo Claims Adjuster.

• Studies reports and similar claims to determine validity of the claim
• Examine customer claims of overage, shortage, and damaged products/loads, including minor to major accidents.
• Review, assess, and apply the contractual language between the freight client and Swift to best determine liability, damage amount including limits of liability, financial impact and all other aspects of the freight claim in the best interest of Swift Transportation.
• Stay current on all statutes that are shaping the freight claims landscape like Carmack and the Food Safety and Modernization Act (FSMA).
• Determine causation, liability, extent of damages, opportunities for mitigation and effective utilization of the freight and equipment involved to bring about the successful settlement of the freight claim.
• Ensure that each file has the proper documentation to support the finalization of the claim.
• Investigate the causation of the claim and coordinate with sales, customer service, operations and the freight client to determine the root cause and reduce/eliminate further reoccurrences of the issues at hand.
• Manage claims for and develop relationships with a dedicated group of freight clients to bring about the successful resolution of their freight claims.
• Effectively maintain a diary and monitor plans of action on each claim assigned through the claims management software.
• Additional responsibilities as assigned by leadership.

Schedule: Monday - Friday, 7am - 4pm
Salary: $38,000 - $55,000, DOE
Location: Hybrid remote/in-office, Phoenix 85043

Qualifications: What you need to bring as a Cargo Claims Adjuster

• 3 years' experience in insurance/claims.
• Carmack Amendment claims and insurance claims of increasing severity or similar experience preferred.
• Knowledge of statutes that are shaping the freight claims landscape (Carmack and Food Safety and Modernization Act (FSMA) preferred..
• Must possess excellent communication and phone skills.
• Must possess strong organizational and time management skills.
• Must be self-motivated and possess a professional attitude.
• Must be proficient on Microsoft Office Suite.

Accelerate your Career!

At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.

Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
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