• The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
• Flexible self-scheduling.
• Access to ‘Hot Gigs’ postings exclusive to the Mod Network.
• Work from home.
• Competitive hourly rate - Discussed during your first interview.
• Paid orientation.

• Moderating content in TikTok videos.
• Following approved processes and adhering to strict client guidelines.
• Providing thorough and accurate documentation for all interactions.
• Keeping up to date on all procedures; they change frequently.
• Submitting timely shift reports detailing all activity from each shift.

• Is from Canada or has lived in Canada for an extended period of time, and is currently living in the United States.
• Is familiar with TikTok.
• Is familiar with Google Sheets.
• Enjoys keeping up with the latest social media trends.
• Is thick-skinned, as some of the content, while within the social media guidelines, may be against your personal beliefs.
• Is a critical thinker and works well under pressure.
• Can commit to 10 hours per week.

• Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for ModSquad projects.)
• Quality headset with a noise-canceling microphone.
• Willingness to install MSQ security software and 2FA app on phone.
• Access to a webcam or smartphone capable of taking pictures.
• Please note: A Chromebook is not sufficient for ModSquad projects.

We haven't just been around the CX block ... we built it. We started in 2007. We were founded by a Silicon Valley lawyer who liked moderating message boards in her spare time for fun. (The WB's Superstar USA, anyone?) She saw the potential of communities, of remote work, and of that thing called social media that was starting to catch fire. Long story short: We’ve been kicking butt in content moderation, community management, and social media since they began. We're literally pioneers. No one does these better than we do. We fixed customer support. Sorry/not sorry, call centers – you had your chance. We were into the metaverse before Zuck. Our original name was Metaverse Mod Squad (and still is in the UK). So if you want to know what's up with virtual worlds, or need a tour guide, ping us. We’re already here – rez’d and ready to go. We did it all remotely. We're the original remote CX company. We built a network of Mods all over the globe. Why? Because great CX doesn't come from a cubicle. #modsnotcubes. And we made remote work secure. We created Cubeless, our patent-pending security platform. Our passion is supporting Extra Life. And if you visit us in Brooklyn, we’ll be eating pizza at Juliana’s, not Grimaldi's. P.S. It's still fun!