In this role you will be a key contributor to the successful delivery of products and services to our customers. This role requires a foundational understanding of business and financial processes. As an administrative aid to the Customer Focused Team (CFT) your support may span across multiple professional functions in both the production and office environments. Having a great attitude towards customer service, ability to remain flexible, personal drive and initiative will help you to be successful in this role.

DUTIES/ RESPONSIBILITIES include, but not limited to:

• Coordinate with customers and internal teams on resolving past due accounts receivable
• Load and maintain all Customer orders, forecasts & system data
• Contract review for Part Number, revision, quantity, lead-time/delivery and pricing upon receipt of order
• Responsible for accuracy of all order and forecast entries
• Generate, track and distribute standardized reports, both internal and external
• Participate in regularly scheduled customer meetings regarding orders and communicate delivery dates and status to customer base
• Assist in preparation of new product quotes and maintain pricing in Oracle and standard pricing locations

QUALIFICATIONS:

• High school diploma/GED is required but an Admin, Finance or Operations post-secondary education is preferred
• Previous experience in manufacturing, supply chain, customer service or sales
• MRP/ERP experience an asset (Oracle)

SKILLS REQUIRED:

• Solid knowledge of Microsoft Excel (Pivot Tables, V-Lookup, etc.) as well as other MS Office products
• Excellent analytical skills and attention to detail
• Effective communication and interpersonal skills to interact effectively with all levels of the organization as well as directly with key customer contacts.
• Excellent organizational skills; self-disciplined; works well under pressure.

Creation is an equal opportunity employer. If you may require accommodation in completing the application process, please indicate so in your application or call 1.800.736.1271 and you will be directed to the business unit to which you are applying. Those requiring postings in an alternative format may phone or email requests to the contact listed in the job posting. If you are contacted regarding the position, please advise the member of our recruiting team of any accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location:

• One location

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location: One location

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