Job Detail

Customer Service Representative

Customer Service Representative

Blue Mountain Networks

Madras, OR

Job ID : 2f6f6942476b2f34565046525554773336513d3d

Job Description :

General Summary
Carries out marketing plans and strategies to increase the use and sale of equipment and services. Assists with customer relations. Sells and promotes various internet packages. May respond to public inquiries on the selection and availability of services.

Essential Job Functions:

  • Increases the sale and use of company equipment and services by implementing adopted marketing plan and strategies.
  • Promotes and sells various internet service packages.
  • Ensures the accuracy of billing data and security of customer accounts.
  • Process payments, and payment arrangements.
  • Train customers on telecommunications and broadband products and services.
  • Process all required paperwork in a timely manner.
  • May respond to customer inquiries regarding the selection and availability of services.
  • Assists as required with local marketing events.
  • Process customers disconnect requests.
  • Performs all other related duties as assigned by management.

Knowledge, Skills and Abilities:

  • Knowledge of telecommunications technology, products and services.
  • Knowledge of company policies and procedures.
  • Knowledge of company products and services.
  • Knowledge of marketing and sales practices and principles.
  • Skill in operating various office equipment such as personal computer, various software programs and telephone systems.
  • Skill in oral and written communication.
  • Skill in persuasion techniques.
  • Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to make sound decisions using information at hand.

Education and Experience:

  • High school diploma or equivalent plus one to three years of specialized training in marketing.
  • Two to three years previous sales experience also required.

Physical Requirements:

  • Seeing: Must be able to read computer screen and various reports.
  • Hearing: Must be able to hear well enough to communicate with employees and industry contacts.
  • Fingering/Grasping/Feeling: Must be able to write, type, and use phone system.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Work Location: One location

Company Details :

Name : Blue Mountain Networks

ohsreunions.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ohsreunions.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, ohsreunions.com is the ideal place to find your next job.

Details

: Madras, OR

: 18 - 21 USD HOURLY

: 5 days ago

Share Job :

Related Jobs

Project Manager

S&J Entrance & Window Specialists, Inc.

Farmingdale, NY

80000 - 150000 USD ANNUAL

Full Time

Project managers are responsible for managing a number of concurrently running projects at differing stages of completion: field measuring, negotiating and

Marion, IN

63173 - 89596 USD ANNUAL

Full Time

Assists in the design and building of tools and equipment or recommends improvements to existing processes. You will learn how to lead electrical projects for

Pediatric Physical Therapist

Capability Health and Human Services

Reno, NV

58 - 60 USD HOURLY

Full Time

Maintains clinical and administrative records in accordance with professional standards, state guidelines and agency system policy; adheres to federal and state

Cashier-Food Service Worker

UNIVERSITY OF VERMONT-HARRIS

Burlington, VT

10.78 - 13.96 USD HOURLY

Full Time

Operates a cash register (or equivalent), receives payments of cash, checks and charges from customers or employees for goods or services, making change and

Norfolk, VA

38 USD HOURLY

Full Time

Active state/commonwealth RN license. Ensure adherence to federal, state, and local regulations and guidelines, Mediko and facility policies and accepted