THE COMPANY:

At Vanguard Electric, we pride ourselves by standing above the rest in the DFW area when it comes to Electrical Construction and Service. Our market focus includes electrical installation, maintenance, repair, and energy enhancements in commercial and industrial facilities. Over the last several years we have expanded our market share in Texas and have added several high-demand client relationships, and we are in search of a professional whom wants to excel in their career with a team you can count on.

JOB SUMMARY:
This position of Electrical Service Manager will manage and coordination the efforts for our Electrical Service Department. In this role he/she will manage customer accounts and coordinate the electrical installations/repairs with our Service Technicians. In addition to directing support services and ensuring complete client satisfaction, he/she will handle service contracts and ensure that departmental guidelines and policies are aligned to facilitate the efficient operation of our Service Department.

JOB DUTIES:

· Organize, Prioritize, & Oversee all daily activity involved within the Electrical Service Department

· Set Goals, Lead, & Direct staff to accomplish goals and objectives established corporately

· Implement systems to improve service speed, accuracy, quality and client satisfaction

· Ensure timelines for installs and maintenance are met

· Resolve any escalated issues, and coordinate with other departments as needed.

· Participate actively in weekly management meeting

· Collect and file daily service reports by Electrical Service Technicians

· Manage all end-of-the-month work in process to ensure all jobs are closed and billed

· Help expand and enforce company's safety program

· Monitor and expand usage of GPS/clocking program. Track Tools, Fuel & Materials.

· Routinely inspect service vehicles to ensure they remain in good running condition, clean, and organized in accordance with policy and maintaining a positive company image

· Responsible for hiring and developing skilled workforce to meet current and foretasted business needs for the Service Department

· Conduct monthly service-related meetings with all technicians which include safety topics

· Conduct weekly safety meetings/training's with all (aerial work – certified) technicians which include manufacturers/third-party training media.

· Maintain up-to-date records for Electrical Service Technician evaluations and training opportunities

· Analyze Technician utilization and performance via reports run on a daily/weekly/monthly basis

· Review, approve, & Track Field Service Technicians' time sheets, expenses and overtime requests on weekly basis based on job expectations.

· Ensure Technicians are coding time properly

· Distribute all new written policies to appropriate employees for signatures and turn into Office Manager for personnel files

· Analyzes and report project profitability, revenue margins, resource utilization

· Responsible for tools/equipment inventory and budget

· Other duties, as assigned, within ability and responsibility level of the job

PHYSICAL REQUIREMENTS:

This position may require you to be able to lift and load heavy pieces of equipment, climb ladders, and stand most of the day, bending, stooping. Work with tools, withstand hot and cold temperatures for outside labor.

WORKING CONDITIONS:

Office atmosphere to complete organization tasks & documentation. Daily travel in the field as required. Field environment; construction, retail, manufacturing plants, etc. Safety equipment required, hard hats, boots, safety vests, and eye protective gear.

QUALIFICATIONS EDUCATIONAL/EXPERIENCE REQUIREMENTS:

· High School Diploma required, Collage degree a plus.

· 10 years or more of commercial/industrial electrical experience

· Management experience required

· Must be able to pass full background check & pre-employment screening.

· Must have an acceptable driving record.

SPECIAL SKILLS, KNOWLEDGE, OR ABILITIES:

· Proficiency with MS Excel and Word is required

· Strong verbal, written, analytical, organizational, and interpersonal skills

· Strong customer service skills required

· Integrity, Strong Work Ethic, & Ability to focus on details while also seeing the big picture

· Strong interpersonal skills to communicate clearly and work across the organization

· Prior knowledge and/or ability to learn and understand the estimating process

· Exposure to Accubid a plus

· Able to read and interpret Drawings

· Exposure to BlueBeam a plus

· Mechanical aptitude with a strong understanding of sales and business accounting

· Previous experience with forecasting revenue and expense

· Strong working knowledge of Microsoft applications including: Outlook, Excel, PowerPoint, Word, are required

· Strong Managerial skills in time management, highly organized, electrical/technical background, ability to communicate well with customers & employees

LICENSES AND CERTIFICATIONS:

· Journeyman or Masters Electrician License required (TDLR only)

· Current Driver’s License

BENEFITS:

· Competitive compensation and bonus opportunities

· Vacation and Holidays

· Access to health, dental, vision, life insurance coverage

· Professional development

· Tuition reimbursement

· Satisfaction of helping others grow and learn

· Opportunity to work with a really exciting, fun team.

Work Remotely

• No

Job Type: Full-time

Pay: $85,000.00 - $155,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Signing bonus

Work Location: One location

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