Human Resources division is seeking highly qualified applicants for two positions within our office. The HR Associate for Operations will interact with our customers on a daily basis offering superior customer service. The HR Associate for Benefits will assist our customers by providing excellent customer service regarding highly sensitive and confidential information. Both positions require a high degree of confidentiality.

Human Resources Associate- Operations

General Statement of Duties and Responsibilities:

This position is responsible for coordinating various functions of front-end operations including administrative support to HR Leadership positions. The incumbent has access to a wide range of confidential information and will have access to grievances, arbitrations and collective bargaining on behalf of the Administration. Exceptionally high degrees of confidentiality, discretion and customer service are required of this position. As such, the incumbent is a confidential employee as defined in M.G. L. Chapter 150E, Section 1.

Human Resources Associate -Benefits

General Statement of Duties and Responsibilities:

The Human Resources Associate provides direct administrative support and assistance to the Benefits Manager and the Office of Human Resources. The Human Resources Associate for Benefits assists in research, processes communications, maintains confidential files, and prepares correspondence for the Benefits Manager pertaining to all aspects of health and welfare, worker’s compensation, FMLA, retirement, etc. The Human Resources Associate assists with maintaining regular communications with representatives of other state agencies, institutions of higher education, union officials, and members of the UMass Dartmouth management team and UMass System. The incumbent has access to a wide range of confidential information and will have access to grievances, arbitrations and collective bargaining on behalf of the Administration. Exceptionally high degrees of confidentiality, discretion and customer service are required of this position. As such, the incumbent is a confidential employee as defined in M.G. L. Chapter 150E, Section 1.

Qualifications:

• Three years of full-time or equivalent part-time experience in Human Resources or a large corporation.
• Previous experience with HRIS systems. Ability to communicate effectively orally and in writing.
• Ability to work independently, take initiative and exercise sound judgment.
• Ability to exercise discretion in handling confidential matters.
• Ability to deal with sensitive employee issues in a professional manner.
• Ability to multi-task and manage competing deadlines skillfully.
• Ability to supervise, give direction, and manage projects.
• Working knowledge of general office procedures.
• Ability to perform mathematical calculations using formulas.
• Ability to follow oral and written instructions.
• Ability to gather information by examining records and documents and through questioning individuals.
• Ability to maintain accurate records.
• Ability to deal tactfully with others.
• Ability to establish and maintain harmonious working relationships with others.
• Ability to exercise initiative and motivation.
• Ability to work collaboratively and cohesively in a team setting.
• Ability to deliver a high level of customer service with timely and accurate responses.
• Ability to meet critical deadlines.
• Ability to understand, interpret and explain complex documents such as policy and procedure manuals, federal and state laws, collective bargaining agreements, etc.
• Ability to tolerate stress and to handle several tasks simultaneously while processing a large volume of work and maintaining a high degree of accuracy and attention to detail, in an environment of frequent interruptions.
• Excellent attention to detail and ability to audit written materials and the work of others.
• Strong computer skills including word processing, spreadsheet manipulation, and database management. Ability and willingness to gain a working knowledge of special purpose software programs.

Preferred Qualifications:

• PHR or SPHR certificate.
• Previous Human Resources experience in an institution of higher education or large corporation.
• Previous experience in benefit administration.
• Working knowledge of federal/state labor laws and regulations.

Environmental Demands:

• Work generally performed in an office.
• Frequent work performed with other people.
• Frequent interactions with staff, managers and applicants.

Mental Requirements:

• Must be able to communicate in English (speaking, writing and reading) at a level to effectively perform the essential functions of position of the Human Resources Associate position.
• Frequent work at a rapid pace.
• Capable of managing a high volume of work.
• Must be able to deal with adverse situations.

Physical Requirements:

Physical Activity-Frequency

Sitting-Frequent

Walking-Occasional

Climbing Stairs-Occasion

Crouching/Bending/Stooping-Occasional

Reaching-Occasional

Grasping-Occasional

Pushing/Pulling-Occasional

Near Vision-Constant

Far Vision-Constant

Talking-Constant

Smell-Rare

Lifting/Carrying (20 lbs.)-Occasional

Travel-Occasional

Frequency Key (hours per day): Never = 0 hours; Rare = up to 1 hour;

Occasional = 1 to 3 hours; Frequent = 3 to 6 hours; Constant = 6 to 7½ h ours.

Tools and Equipment Used:

• Standard office machines and equipment
• Telephone
• Personal Computer

Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship not available.

UMass Dartmouth offers exciting benefits such as:

75% Employer-Paid Health Insurance
Flexible Spending Accounts
Life Insurance
Long Term Disability
State Pension Retirement Plan
Optional Retirement Savings Plans
Tuition Credit (Employee, Spouse, & Dependents)
Twelve (12) paid holidays
Paid personal, vacation, and sick time
And More!

Benefits for Non-Unit Classified: Non-Unit Classified

Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship not available.

Important Notice!

UMass Dartmouth requires COVID-19 vaccinations for all faculty, staff, and students who wish to work, live, learn or physically come to campus.

To apply please submit a letter of interest, current resume and the contact information for three professional references.

The review of applications will be ongoing.