The Human Resource and Office Manager role will be responsible for enhancing and managing the organization’s human resources by administrating the organization's HR platform along with planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. The business manager component of this role extends to supporting every function needed to maintain all aspects of non-mortgage-related functionality of the enterprise, which includes supporting the president and CFO in executive administrative functions.

The HR Manager position will entail the following:

Responsible for managing and maintaining the organizational HR platform to ensure the site accurately reflects the reporting goals of the company which include compensation plans, and other critical documents while ensuring naming conventions are optimized along with designing a filing and retrieval system.

Manage and coordinate the company training programs

Implement and manage employee benefit plans and coordinate funding strategy with president and CFO

Onboarding new employees/Branch location

• Coordinate every aspect of the on-boarding experience.
• Liaise with IT Manager and marketing manager, and direct manager, procureDay-One assets such as business cards and key fobs.
• Update corporate phone list, email lists, and otherwise ensure synergy with marketing department so new hires are socialized on social media platform.

Cultivate professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Assist president with outside employment counsel interface for employee related matters.

Manage payroll administration and assist CFO with related functionality.

Implement and annually update the performance review process and compensation plan; re-evaluate job descriptions as necessary; conduct and analyze salary surveys.

Serves as a point of escalation to all performance or grievance issues in a legally professional and compliant manner.

Assist in recommendations for performance management, behavioral issues, corrective actions, policy interpretations, and terminations to minimize legal exposure.

Coordinate daily benefits processing, including enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, 401K distribution & rollovers.Other duties and responsibilities as assigned.

The Business Manager position will entail the following:

Providing high-level administrative support to the president with Outlook email/phone/calendar/meeting management

Manage vendor contracts and physical plant locations and otherwise act as main point of contact for external vendors/building maintenance/IT Manager

Performing clerical functions as they relate to any non-mortgage banking related tasks which include office supply management, mail distribution, vendor contract liaison.

Booking and coordinating meetings/conferences, conference calls, and other executive events for Executive Team.

Prepare Board Meeting Materials.

Creating and submitting expense reports for the president.

Minimum job requirements:

• Foresee circumstances and act with requisite anticipation of events
• Attention to detail
• Flexibility and willingness to take on additional projects and responsibilities as needed
• Willingness to organize and tend to the personal business matters of the CEO
• Working on assigned projects with minimal supervision
• Ability to effectively prioritize and plan work actives, use time efficiently and meet deadlines with high level of detail and accuracy
• Must be organized, self-directed, dependable, and flexible
• Ability to handle sensitive material in a mature and confidential manner
• Ability to multi-task or single task in a fast-paced deadline driven office environment
• Excellent interpersonal skills, the ability to efficiently create correspondence of all types
• Superior written and verbal communication skills
• Proficient knowledge of computer applications: Microsoft applications (Word, Excel, Payroll Systems, Outlook,).

Job Type: Full-time

Pay: $79,157.00 - $85,791.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Lynnfield, MA 01940: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Lynnfield, MA 01940

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