Sunlife Solar Solutions LLC. We deliver highest level Solar Installation Experience providing top-level quality - direct to our clients. We bring open book pricing and communication to the customers’ experience.

We are currently seeking a highly motivated and adaptable Inside Sales Representativeto join our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top-notch customer reviews due in part to great Call Center Representatives.

In this role, you will the first customer touch point, the beginning of the customer experience, and a representative of the Sunlife Solar Solutions. You will be responsible for receiving inbound calls and making outbound calls to and from customers regarding their needs.

Responsibilities:

• Handling inbound calls and making outbound calls.
• Engaging with prospective customers regarding their needs.
• Passionate about delivering a great customer experience.
• Making outbound calls from the internet generated leads.
• Providing a positive and informative customer experience.
• Use internal tools to document all customer touch points and communications.
• Ability to build rapport with customers.
• Contribute to the achievement of team goals and outcomes.
• Setting qualified appointments for our Closing Sales Representatives.
• Participate in regular training and development meetings as required.
• Represent the brand in line with our mission of delivering an amazing customer experience.
• Participate in administrative duties.
• Leason between partnership companies.
• Complete administrative duties that will further the team’s productivity.

Qualifications:

• 2+ years of Call Center, Customer Service, or other customer facing experience.
• Familiarity with Customer Relationship Management (CRM) software and best practices.
• Technologically proficient,
• Excellent listening and communication skills.
• Must possess a positive, can-do attitude.
• Proficient in Excel.

Benefits and Compensation:

• Performance Bonuses
• 100% Paid Training
• Flexible Schedules

This is a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Pompano Beach, FL 33069: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service or Inside Sales: 2 years (Preferred)

Work Location: One location

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