Millennium Print Group "MPG", a subsidiary of The Pokémon Company International, is in The Research Triangle Park area of North Carolina.

Since its inception in 2014 under the current executive team, the Millennium Print Group has assembled a dedicated and highly talented staff of print professionals and has built a world-class organization that is customer focused, market-competitive, and quality driven.

Our unique ability offers a variety of services specializing in trading specialties and collectible cards. Since 2019, MPG has nearly tripled in size.

Currently, MPG is seeking to hire an experienced Network Engineer for our location at 10900 World Trade Blvd, Morrisville NC. If you possess the required skills and experience as outlined below, please submit your resume for consideration.

The Network Engineer is responsible for designing, installing, supporting and maintaining network services and infrastructure. They are also responsible for network performance, solving technical issues, updating job knowledge, ensuring network security, managing firewall changes, and providing service desk support for escalations. This position will work within Information Technology (IT), collaborate with Information Security, Facilities, other departments, and vendors to plan, design, implement and oversee all network services including virtual private networking (VPN), firewalls, Internet circuits, wireless, network routing and switching across all MPG sites. As a member of the IT Infrastructure team, they will focus on the availability, reliability, capacity, and quality of these services using modern networking monitoring tools.

What You Will Do

• Design and implement network infrastructure supporting MPG data, voice and video systems
• Manage, maintain and monitor network infrastructure such as firewalls, routers, switches, wireless access points, Internet circuits, server rooms and network closets
• Configure firewalls via management software
• Ensure network security by upgrading firmware and software on network devices and firewalls, as well as by making configuration changes per security best practices and Information Security guidance
• Troubleshoot routing and switching in a multi-site environment, as well as network connectivity with cloud environments such as Azure, and remote Disaster Recovery environments
• Troubleshoot IT infrastructure technologies, including network issues with network, wireless, firewall, storage, server, virtual and cloud environments
• Document the design, operation, and troubleshooting of network platforms and procedures
• Provide specific, detailed recommendations for Cisco network related hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements
• Conduct testing of network and firewall systems
• Create network infrastructure performance reports and dashboards in modern networking monitoring tools
• Monitor IT Infrastructure service performance including network availability, reliability, quality, and capacity
• Maintain technical expertise in Cisco Network technologies
• Evaluate and report on new network technologies and industry trends to enhance capabilities of the network to support business needs
• Coordinate with other departments and vendors to support construction and growth initiatives
• Mentor IT staff on network and firewall technologies
• Support local and remote users via IT Support ticketing systems, emails, Teams, phone calls, and as part of a Tier 2 after hours on-call rotation

What You Will Bring

• 4+ years of hands-on Cisco or equivalent network configuration experience
• 4+ years of Tier 2 or higher firewall/network support experience
• 3+ years of supporting manufacturing systems
• 2+ years of Border Gateway Protocol (BGP) configuration and troubleshooting experience
• Understanding of Transmission Control Protocol/Internet Protocol (TCP/IP) fundamentals (e.g. the Open Systems Interconnection (OSI) model, subnetting, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), IP Address Management (IPAM), Remote Authentication Dial-In User Service (RADIUS), routing, switching, general networking technologies, network architecture and connectivity troubleshooting (wired and wireless)
• Experience upgrading Cisco network devices such as core switches, top of rack switches, and access switches
• Experience configuring firewall security policies, network address translation (NAT), remote user virtual private network (VPN), and site-to-site VPN tunnels
• Network performance analysis and monitoring experience
• Significant packet capture analysis experience and familiarity with tools such as Wireshark or tcpdump
• Cisco Certified Network Associate (CCNA) or higher required, CCNP preferred
• Ability to sit onsite
  

How You Will Be Successful

• Collaborative and Inclusive: You are a team player with the ability to work collaboratively and comfortably with employees who have diverse skills and experience and are in different geographies and levels within the organization. You build trust and collaborate with partners at all levels.
• Bias for Action: You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work well under pressure and can pivot direction quickly to keep up with business demands, maintaining use of best practices.
• Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction.
• Professional know-how: You understand procedural and technical aspects of your role, and occasionally act as a subject matter expert for other teams. You demonstrate resourcefulness in acquiring additional professional expertise and keep up to date on resources available to enhance skills and meet the needs of all customers.
• Analytical and logical: You're quantitative and qualitative and able to distill and synthesize complex ideas into concise, meaningful information and tell the story through data. You're adept at prioritization and project management with attentiveness to detail and consistent follow through.
• Growth mindset: You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts.

COMPENSATION & BENEFITS

MPG offers a leading-edge compensation package which includes the following:

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 4% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 9 company-paid holidays
• Employee Assistance Program
• And much more!

For more information, please visit our Company Website at https://mprintgroup.isolvedhire.com/jobs/

Millennium Print Group is an Equal Opportunity Employer