Payor/TPA Account Manager

Context4 Healthcare, Inc. is a world class employer where ingenuity and passion are welcomed. We are a market leader in healthcare claims compliance, reimbursement and regulatory solutions. Context is looking for individuals who want to work for an organization that values excellent employees, workplace diversity, ethical conduct and superior customer service and one that offers challenging opportunities. We value our employees, clients and partners and dedicate our efforts to their success.

Job Description

The Account Manager is responsible for developing customer relationships with existing customers that will lead to “sticky” relationships with those customers and generate new business with them. The Account Manager will and build strong relationships with the internal delivery and leadership team. This position is to generate qualified leads within our existing customer base, interface with our strategic vendors about shared customers, and ensure complete and accurate information is maintained in our CRM database.

Position may be remote for the right candidate.

Unlimited earnings potential.

Job Requirements:

• Develop client relationships throughout the organization in each pertinent area of the business
• Develop marketing and sales strategies to familiarize existing customers with targeted Context products and services.
• In collaboration with delivery leaders: develop a communication plan, develop an overall customer satisfaction plan, and create and implement a plan for using corporate, regional, local, and global marketing programs for lead development.
• Participate in firm-wide sales activities including focused sales campaigns
• Deliver against quota and client satisfaction goals.
• Conduct follow-up service calls to all existing customers on a regular basis.
• Maintain an accurate sales pipeline within our sales system in order to report on your forecast regularly.
• Stay well informed on industry changes, participates where possible in professional organizations directly involved with our prime markets, and continually works to improve sales techniques and knowledge.

Job Qualifications:

• Bachelor’s degree required.
• Experience working with Payors/TPA’s in account manager role.
• 5+ years of solution sales experience in a professional services environment highly preferred. Healthcare experience highly desirable.
• Outstanding ability to work within a team sales environment.
• Excellent communication (verbal, written and presentation) and leadership skills required.
• Senior level customer relationship skills including experience in negotiations and articulating complex solutions and benefits.
• Proven ability to successfully interface with C-level executives, management, and financial decision makers.
• Success in selling and closing complex six-figure transactions in a B2B environment.
• Demonstrated track record of success against quota.
• Highly developed ability to sell face to face including the ability to collaborate and respond with solutions that fit.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Quarterly bonus
• Retention bonus

Travel requirement:

• No travel

Application Question(s):

• Do you have experience working with Payors/TPA’s in account manager role or • 5+ years of solution sales experience in a professional services environment?

Work Location: Remote

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