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Job Description

About BioLife Plasma Services

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

OBJECTIVES/PURPOSE

Supports the center manager and management team in the achievement of center production and cost goals while maintaining compliance with regulatory and quality requirements for a center producing approximately 60,000 or more liters of plasma per year. Assists the center manager in the administrative, regulatory, quality, personnel and facilities management functions of the center.

ACCOUNTABILITIES

• Operational management (60%)
  • Ensures compliance with all federal, state, local and company-specific rules, regulations, and practices related to quality, to the safety of products, donors, and employees and to the proper performance of day-to-day activities.
  • Assists the center manager in identifying and implementing improvements and changes to center processes
  • Participates in the correction and prevention of audit findings.
  • Prepares routine reports and keeps management apprised of center operations and operational is- sues.
  • Ensures high levels of customer service and satisfaction. Meets and strives to exceed customer expectations.
  • Maintain qualifications and at minimum performs all required core duties for Medical History, Phlebotomy, Sample Processing and Operational Management areas. The Hiring Manager may require certain electives to ensure quality and production needs are met and/or to ensure all responsibilities are efficiently executed. Train new and existing staff on donor center procedures through demonstration, instruction, observation, and feedback.

• Employee development (40%):
  • Manages and develops talent within the center. Participates in the selection of new staff and management within the center. Trains, coaches and mentors’ staff.
  • Participates in the interviewing of center staff and assists in the selection of center staff.
  • Fosters teamwork. Works collaboratively with staff, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactively.
  • Provides timely feedback on performance and initiates disciplinary action when necessary.
  • Participates in the evaluation and review of center staff.
  • Ensures high levels of customer service and satisfaction. Meets and strives to exceed customer expectations.

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

• Minimum of one year of relevant work experience, preferably in a regulated industry or an equivalent com- bination of education and experience.
• Effective communication, interpersonal, technical and troubleshooting skills.
• Ability to coach and develop a team of diverse individuals.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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