FULL TIME ONSITE

Job Purpose:

The Systems Analyst solves organizational information problems by analyzing requirements, designing systems, improving processes, and recommending system controls and protocols. The Systems Analyst additionally has responsibilities related to analyzing requirements, designing systems, improving processes, and recommending system controls and protocols. The Systems Analyst will use their strong problem-solving skills and business acumen to analyze, visualize, infer, and deliver business intelligence The analyst will work closely with internal and external clients to provide efficient and effective technical support.

Duties:

· Ensure manual process are completed timely while simultaneously developing an automated replacement.

· Maintains knowledge of systems including Collection Master, SQL, SSRS, Microsoft Office.

· Gains full understanding of operational objectives by studying business functions; gathering information; evaluating output requirements and formats

· Able to identify, analyze and understand when and why exception reports are produced by client and coordinate with other Eaton Group personnel to find a positive systemic resolution.

· Learn to utilize all Eaton Group software and enhance ability to use automated processes.

· Able to identify, analyze and understand when and why exception reports are produced and coordinate with other Eaton Group personnel to develop a programmatic resolution.

· Identify emails received through Client Services inbox and work in a timely manner or escalate when necessary.

· Act as a liaison between Administration/IT/Accounting/Legal on tickets received through Client Services email.

· Learning standard procedures as outlined in the work manual.

· Document solutions and processes by constructing flow charts, diagrams, and technical manuals.

· Analyze data and systems to rehabilitate or create effective process for the automation of client requests and deliverables.

· Take a proactive approach to business development by making recommendations, identifying process gaps and reacting to new opportunities.

· Identify new sources of data and methods to improve data collection, analysis, and reporting.

· Prepares technical reports by collecting, analyzing, and summarizing information and trends.

· Other tasks as deemed necessary.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Compensation package:

• Bonus pay

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Baton Rouge, LA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft SQL Server: 1 year (Preferred)

Work Location: In person

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