Knowledge of website design, speed optimization, A/B testing, conversion management, customer sales journey optimization, traffic analysis and online reporting

Handle first screening of all initial inquiry emails and phone calls professionally, providing accurate information about our treatment facility and levels of

Responsible for answering incoming event related telephone calls, emails and web-based chats, for the Customer Contact Center.

Paid hourly, for mileage weekly, and for time waiting/loading at customers. Driver-owned stock in the company through an Employee Stock Ownership Plan.

Answering phone calls in a prompt and professional manner. Answers the telephone stating name and department, speaking in a clear and moderate voice and assists