Job Detail

Customer Service Representative - 4-Day Work Week!

Customer Service Representative - 4-Day Work Week!

Northeast Air

Portland, ME

Job ID : 2f6f69424655503658663157587a733436413d3d

Job Description :

Customer Service Representative (CSR)

3 Consecutive Days Off in a Row!

We Service Private Jets!

Are you interested in the aviation industry or do you have experience or interest with customer service? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers.

Northeast Air currently has full-time and part-time openings - days, nights, weekends.

Expectations:

  • Delivering a proactive, personalized service experience to private and corporate aviation clientele.
  • Arranging services including hotel, catering, and ground transportation.
  • Coordinating aircraft services, such as fuel and hangar storage.
  • Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
  • Educating customers on available services, promotions, and programs.
  • Processing customer invoices.
  • Answering customer questions and resolving issues as necessary.

Position Requirements

  • We are looking for team members with a High School Diploma or General Education Degree (GED).
  • Excellent interpersonal, verbal, and written communication skills.
  • Proficient computer skills.
  • Previous customer service experience preferred.
  • Previous FBO experience a plus.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: One location

Company Details :

Name : Northeast Air

CEO : Henry Laughlin

Headquarter : Portland, ME

Revenue : Unknown / Non-Applicable

Size : 51 to 200 Employees

Type : Company - Private

Primary Industry : Airlines, Airports & Air Transportation

Sector Name : Transportation & Logistics

Year Founded : 1969

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Details

: Portland, ME

: 18 USD HOURLY

: 291 days ago

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