***Please submit a cover letter explaining your interest in, knowledge of, and desire to work for Dr Monica Scheel Dermatology***

***Please complete the assessments associated with this application process. Failure to do so will render candidate ineligible for further consideration***

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Our medical and cosmetic dermatology practice is searching for a Patient Care Coordinator. This person will provide high quality care and services, and act as a liaison between patients and providers. The ideal candidate for this job has at least two years’ experience working at the front desk of a medical office, preferably in dermatology. A bookkeeping background is an advantage as position requires daily reconciling and balancing of takings. Sales experience is also helpful, as is a knowledge or interest in skin care products. Candidate must be customer service oriented.

Benefits:

• 8 Paid Holidays Annually
• Up to 2 Weeks PTO during your 1st year employed
• Quarterly Bonuses
• Free Quarterly Relaxer treatments (Botox & Dysport)
• Up to 2 syringes of free filler annually
• Free Cosmetic spending dollars, Up to $1500 in your 1st year of employment
• Family and Employee discounts up to 45% off
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance

Administrative Duties (may include, but not limited to):

• Greeting and checking in patients
• Effectively and efficiently manage providers’ schedules
• Scheduling appointments by phone, email or in-person
• Collecting and accurately imputing patient data and demographic and insurance information
• Collecting and processing payments
• Directing patients to the Patient Portal where they can get receipts, medical notes and invoices with codes as needed to file independent insurance claims
• Occasionally mailing out product orders and purchases if patients want them mailed
• Receiving product orders and stocking inventory in accordance with inventory management procedures
• Maintaining a clean and sanitized workspace
• Recommending and selling products to patients
• Maintaining a balanced cashbox, reporting any discrepancies to Finance manager
• Reconciling payment report at the end of each shift, resolving any discrepancies/errors before closing and leaving for the day
• Paying attention to inventory levels, notify a manager when levels are low, so orders can be placed in a timely manner

Qualifications and Skills required:

• Ability to multitask and think on one's feet in a fast-paced workplace
• High level of treatment and product knowledge to best recommend to patients
• Excellent verbal and written communication skills
• Detail-oriented and attention to accuracy
• Entry level bookkeeping an advantage
• Enthusiastic and willing to learn
• Must be able to work independently
• Always maintain professionalism, tact, discretion and confidentiality

Pay: Starting at $18/hr. Additional compensation based on experience.

Schedule: Availability Monday through Saturday, 32-40 hour week, 4-5 days a week

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Masks worn at all times.
Temperature taken, screening questions prior to starting work. Anyone with fever/ symptoms required to go home.
Negative Covid-19 test result required to return to work.
Weekly Rapid testing.
Regular sanitizing of self & work area.

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Preferred)
• Computer Skills: 2 years (Preferred)

Work Location: One location

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